A recent Gartner report predicts that by 2014, a gamified service for consumer goods, marketing, and customer retention will become as important as Facebook, eBay or Amazon, and more than 70 percent of Global 2000 organizations will have at least one gamified application.
Companies and brands need to rethink how they will help their mobile customers search, stream, shop and share. They need to create a new generation of applications that use rich media, user generated content, and location-based services to engage and serve consumers on the go wherever their busy lives might take them.