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Scoop.it!
Today's good news, thanks to social, mobile and content marketing, is every brand, company and personal brand has exponentially more touch points. Via janlgordon 
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Scoop.it!
Customer Loyalty and Advocacy are Not Interchangeable Concepts - A loyal customer is not necessarily an advocate... Via janlgordon
janlgordon's comment,
July 10, 2013 1:12 PM
Todd Akira Morikawa Thank you for sharing, very much appreciated!
snappstare's curator insight,
July 13, 2013 7:12 AM
fairly obvious, but always good to remind ourselves of the factors between loyalists and advocates of a brand 
Trish Sadar's comment,
August 23, 2013 9:33 AM
Thank you for your insights! Donna, whether we are talking about a library or any other business. I think that it all depends on who my customers are. Who are they, what is important to them, and how can I add value. How can we as a business adapt, evolve, and respond to what our customer need from us. The art of story telling helps us to communicate in a way that we not only reach the minds of our audience...we also connect emotionally.
Scoop.it!
janlgordon's comment,
January 15, 2013 9:20 PM
Hi Jesse Soininen Thanks for your comment, I like what you said as well, this picture is definitely worth a thousand words!
janlgordon's comment,
January 15, 2013 9:21 PM
Hi Brian Shields - thanks so much for your comment here. Very interesting information on this infograph for sure!
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![Top Social Internet Retailers [Infographic] | Latest Social Media News | Scoop.it](https://img.scoop.it/fqQxy1x9Rnmcv7xUuneNcDl72eJkfbmt4t8yenImKBVvK0kTmF0xjctABnaLJIm9)
This article was written by our top Scoopiteer, Marty Smith for Curatti
Here is are a few highlights:
What is the real social mobile marketing Paradox?
The real social mobile marketing paradox is we don’t know what we don’t know.
Tools that currently feel like B2C company to consumer connection apps are undeniably powerful and their impact on Efficiency’s Irony and other logistics, distribution and marketing problems so new no “best practices” exist.
How this paradox unfolds will determine the Facebook, Google and Twitter of a new generation of innovators able to mesh powerful scaled systems together to create, distribute, publish and monetize our social mobile marketing paradox.
Selected by Jan Gordon for Curatti covering Curation, Social Business and Beyond
Read more here: [http://bit.ly/1bRQg0V]
Stay informed on trends, insights, what's happening in the digital world become a Curatti Insider today
Thanks - great insights for later to digest.