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Scoop.it!
Focusing on customers to the exclusion of everyone and everything else can kill a business just as easily as neglect. Via janlgordon 
Scoop.it!
![How to Understand, Identify & Engage with Social Influencers [Infographic] | Latest Social Media News | Scoop.it](https://img.scoop.it/Q0C4vLdMkLLTnx8Et-dvJTl72eJkfbmt4t8yenImKBVvK0kTmF0xjctABnaLJIm9)
I chose this infographic and article from Blackbaud because it helps you go from social media to social business. It was written for non-profits but it definitely applies to any business as well.
By understanding how to evaluate people by their degree of influence and their ability to help change behavior in others can be invaluable to you and your organization.
**It's also important to use this information to understand how you and your organization fit into this mix. They say knowledge is power, once you have a clearer picture, you can shift what you're doing and take your business or cause to the next level for greater results.
Intro:
"Understanding the Value of Your Social Media Influencers: How to Identify and Empower Those Who Can Engage an Entire Community! (Download the White Paper Today!)"
Here are some highlights:
**Learn how to use the information your consitiuents are sharing to attract more people to your mission, campaign.
**Learn how to analyze your database and assign social scores to engagers that represents their ability to interact with and influence others across their online networks
**Based on the social score you assign to these individuals, you can then segment them into one of four categories, each of which plays a diferent role on social networks, relevant to your business
Here are the categories:
Key Influencers - They have a powerful impact not only the people they know but also others they don't know. Their posts are widely spread and shared by more people than many other people art
Engagers - These people have well-established social networks and are strong influencers of people they know personally
Multichannel Consumers - They enjoy keeping up with social media conent and occasionally participate. Their influence is not a dominent part of their persona
Standard Consumers These engagers read and watc updates more than they create new content or make comments. They are more influenced by family and friends.
Selected by Jan Gordon covering "Content Curation, Social Business and Beyond"
Read article and see infographic here: [http://bit.ly/N4a2Km] Via janlgordon
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Scoop.it!
Annette Schmeling's curator insight,
January 24, 2013 12:13 AM
Honesty, Openness, Diversity, Self-Awareness - great values to keep in mind as you engage in Social Media. 
janlgordon's comment,
January 24, 2013 12:35 AM
Thank you Annette Schmeling for your comment, I'm in complete agreement.
Scoop.it!
This piece was written by Eric Brown for social media explorer.
I selected this article because it reaffirms what many of us already know but it's still good to see this in writing: Content curation and Media Curation (a mix of machine aggregation and Human Curation) are starting to pick up steam.
Here are some highlights:
Curation comes up when search stops working,” says author and NYU Professor Clay Shirky. But it’s more than a human-powered filter.
**“Curation comes up when people realize that it isn’t just about information seeking, it’s also about synchronizing a community.”
The author says and I agree with him:
**"The value will be in the expertise of the curator, people will not read junk, and the best of the best curators will create digital domination with vibrant communities".
There is also a great quote from Fred Wilson's AVB blog in which he details what he would do if he were starting the Village Voice now:
**I would not print anything. I would not hire a ton of writers. I would build a website and a mobile app (or two or three). I would hire a Publisher and a few salespeople.
**I would hire an editor and a few journalists. And then I’d go out and find every blog, twitter, facebook, flickr, youtube, and other social media feed out there that is related to downtown NYC
**and I would pull it all into an aggregation system where my editor and journalists could cull through the posts coming in, curate them, and then publish them
Curated by Jan Gordon covering "Content Curation, Social Business and Beyond"
Read full article: [http://bit.ly/kmZvJg]
Via janlgordon
's comment May 23, 2012 4:36 AM
What a truth! TY!!
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![Social Media Transparency [Infographic] | Latest Social Media News | Scoop.it](https://img.scoop.it/8j0GSpqDpjXMAeZUwEuYxDl72eJkfbmt4t8yenImKBVvK0kTmF0xjctABnaLJIm9)
The Idea of the Customer comes first, then the plan to pull them into your market
"the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs".